Welcome to Retail Recovered

the fastest growing deductions service provider in the U.S

Our stellar growth is driven by our commitment to Recover More >>> Faster. We regularly benchmark our performance against this commitment by comparing our results to those of our competitors when we conduct a complimentary, no-obligation Size of Prize (SOP) analysis for potential customers. We find that over 90% of the time, we appear ahead in Recovering More >>> Faster.

SOP analysis information and request

See how much money you are leaving on the table.

We turn around SOP analyses within 24 hours and explain to you how much additional money you could be recovering and the steps necessary to achieve it.
This work is provided on a no cost, no obligation, no work (for you) basis.

What We Do

We are a leading service provider of retailer deductions recovery. We solve the three primary pain points associated with portal-based deductions recovery by taking the effort out of recovery for you and recovering more >>> faster.

1. Identify the opportunity

We utilize our unique technology solution to automate the identification of invalid deductions.

2. Make the ask

Our experts fine-tune and build the recovery strategy. We recover funds through a combination of conventional and unconventional processes. This flexible approach allows us to recover more >>> faster

3. Recover your money

We handle all the heavy lifting for you, including gathering evidence to support your claim, developing tickets, and offering negotiation assistance. Our focus is on providing you with the information you need to provide management oversight without getting involved in the finer details. We send you weekly reports and engage with you only on key decision points.

Why Retail Recovered

We operate a highly accountable and transparent business model, from our initial SOP analysis where we hold ourselves accountable for delivering against our commitment to recover more >>> faster, by taking the SOP values and reporting our actual performance against them in our weekly operational report”. To our transparent honest pricing model where we only charge a percent of recovered monies, which aligns our motivation to maximize your returns.

We recover more >>> faster

Why Choose use

High accountability and transparency

We operate a highly accountable and transparent business model, from our initial SOP analysis where we hold ourselves account bale for delivering against our commitment by taking the SOP values and reporting our actual performance against them in our weekly operational report, To our transparent pricing with no monthly fees, no hidden fees or setup costs, simply a straight forward percent of recovered money which aligns our motivation to maximize the return of your money.

Recover Faster

Thanks to our unique process escalation paths developed over the last five years, we are proud of our track record to recover money in an average of 3 weeks vs. without the escalation paths, you could be waiting up to six months to get paid, waiting for the Retailer to review your ask. Our unique process paths leverage both our process knowledge for both conventional and unconventional reclamation process paths, combined with our relationships with key retailer decision makers.

Customer and business centric

Unlike some of our competitors, we maintain a customer- and business-centric mindset and approach, which have adopted an IT or internally focused mindset. Everything we do aligns to Recovering More >>> Faster.

Recover More

The amount of money we recover as a percentage of our ask value currently averages 70%. Compare this to internal teams operating without any technology, who typically experience a 50% approval rate, and worse still, automated ticket production technology solutions are only achieving approval rates of around 30%.

Resource Options Overview

When considering where and how to resource your deductions reclamation’s you have three primary options

We have experience in measuring the returns these three resourcing options produce, and they make very different returns. When considering the ROI, the two key metrics to examine are the value of deductions challenged and the approval rate of the ask value to the paid value. The highest ROI resourcing option consistently proves to be outsourcing to a service provider that typically has a high challenge rate and high approval rate. The second highest ROI is to do it yourself with no tools, this resourcing option typically has a medium challenge level and a high approval rating. The challenge level is lower because of the sheer volume of work involved in researching and challenging all deductions taken. Many suppliers will only challenge deductions over a specific value or may choose to ignore deductions connected to some business units, deciding instead to write this down as a cost of doing business. The poorest ROI consistently is achieved when using ticket automation solutions, on paper these solutions should be a winner, they take the effort out of deductions by automating both the identification of invalid deductions and the creation of tickets in the retailer portals, however they consistently fail to identifying the opportunities with their identification rule sets and fail to raise tickets for a lot of the opportunities due to issues with the automation of evidence sourcing, finally and probably the most significant contributing factor to their poor ROI is the low quality of tickets that are produced which are too uniform and not specific enough often for a retailer to approve them. See below some examples we have encountered of these three resourcing options

case studies

Do it yourself with no tools vs. Outsourced solution provider

Apparel Supplier

Supplier brought us in to replace their internal team. Internal team was recovering $1M annually. We ran a free SOP analysis and identified that the annual opportunity was $2M Overwhelmed with the volume of work, the internal team gladly handed over the reigns. Over the next 12 months, we delivered on our commitment and recovered just over $2M

Outdoor recreational supplier

Supplier brought us in to replace their internal team. Internal team recovered $100k annually. We ran a free SOP analysis and identified a $1M annual opportunity. During the first two months after contract signature we recovered $460k.

Do it yourself with ticket automation technology

Supply Pike

Supply Pike, an automated solution provider, is quoting an 18% approval rate on their ask value. More recently, we have seen evidence that their returns have improved closer to 40%. From our evaluations… whilst better this is nowhere near the 70% which is achieved by outsourced solution providers like Retail Recovered.

Health and Wellness Supplier

Dual solution in place Supply Pike and Retail Recovered,Supply Pike analyzes for opportunities initially and submits initial tickets,Retail Recovered examines claims older than 60 days, Retail Recovered challenges rejected claims and identifies missed opportunities. Two primary learnings, the Supply Pike software fails to identify the full opportunity, coupled with a poor approval rate, combined, these issues leave plenty of opportunity for RetailRecovered to go in afterwards and recover for the client.

Mission is to Protect your Businesses & Much More

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Who We Are

CEO: Peter Hodson

Peter was born in the United Kingdom where he gained his educational background in Information Technology at Staffordshire University. He then went on to forge a career that has ben anchored in the retail space. Having gained extensive experience on the supplier side over 20 years covering all business functions and product categories, Peter went on to become a serial entrepreneur. First by founding a retail analytics SaaS business (now trading as Nuqleous) serving both Walmart inc. and their supply base, and later having sold the first company by founding Retail Recovered. Peter’s honest, hardworking, business and customer centric approach to his business have driven market leading growth in both companies.

Operations Team

We automate where it makes sense to automate and leverage technology. But we are also mindful of keeping ourselves flexible to adapt quickly to retailer processs changes and chages to our own escalation paths. When we need to bring in the human touch we have a rare mix of high quality and low cost operational resources which we source primarily from the University of Arkansas (UofA). These students not only help build and maintain our technology infastrcutre but also help out with some of the other manual operational tasks.

Contact Us

Email

[email protected]

Phone

+1 (479) 321-2091

Registered Office

5417 W Pinnacle Pointe Dr # 402, Rogers, AR 72758

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